Client Lifecycle Management Analyst

Job description

Client Lifecycle Management Analyst - fixed contract 12 months

Tasks

• Administration of client lifecycle management tasks
• Provide administrative and operational support to front office staff for all new or existing clients in Client Lifecycle Management (CLM) with the following objectives:
• Onboarding
• Customer profiling
• CDD/EDD/sanctions management
• Customer verification
• Handover to relationship management
• KRI (Key Risk Indicator) management
• Other projects as required
• Administrative and technical support for the Client Lifecycle Management (CLM) process
• Build internal and external customer relationships to ensure compliance with internal and external policies

Requirements

• At least a B.Sc. degree in relevant studies or professional qualifications
• Experience in a similar role (CLM, KYC, Compliance, ...)
• Knowledge of CERDOC and/or AMF regulations; SREP & IOB
• Ability to successfully set priorities with all levels of employees and management
• Adequate IT skills: Ability to perform simple tests and efficiently use all software tools such as Outlook, Excel, Word, Access, etc.
• Due to the transnational nature of the bank, we can only consider applications from EU or Swiss citizens or holders of a work permit for Switzerland

We offer

• Flexible working options, including remote working
• Health and wellness support and other benefits

Benefits

• 30% discount on all HSBC products as part of the 'HSBC Perks' program
• Life insurance: triple salary
• Group income protection scheme
• Employee Overseas Clinic with the Red Cross, a range of discounts and more
• Appropriate vacation entitlements, flexible arrangements in the event of illness
• Access to the Learning Center: A great place to build your career through a variety of online courses
• Office close to employees and their family members, specialized services such as a confidential counselor to help with personal or professional problems