Job offer

Client Lifecycle Management Analyst, Quality Assurance

The Client Lifecycle Management Analyst (Quality Assurance) is responsible for monitoring and ensuring compliance with regulatory requirements and internal guidelines in the Private Banking division at HSBC in Switzerland. The employee carries out checks, provides feedback to teams and identifies potential for improvement.

Job description

The Client Lifecycle Management Analyst, Quality Assurance position is part of our Private Banking team in Geneva, Switzerland.

Tasks

  • Performing proactive and reactive controls to ensure compliance with control objectives and regulatory requirements
  • Review and assess Obtaining and Know Your Client (KYC) information to ensure it is appropriate and up to date
  • Quality control of KYC data for a selected portfolio
  • Implementation of controls in connection with PB KYC compliance
  • Quality control of case recommendations
  • Feedback to CLM, front office teams and the business
  • Supporting the Quality Team Manager in ensuring training and testing

Requirements

  • Working knowledge of anti-money laundering, regulatory compliance and controls in the banking and financial services industry
  • Proactive and problem-solving attitude
  • Attention to detail and good judgment
  • Strong interpersonal skills
  • Ability to work and self-manage in a fast-paced environment
  • CIPP/CFT with a focus on risk and threat
  • Flexible and adaptable personality
  • At least 5-8 years of experience in the financial services industry, compliance, risk and controls
  • Fluent in English; French is an advantage
  • International profile with experience abroad or multicultural experience

We offer

  • Career development, including access to development programs, mentoring and coaching
  • Family-friendly benefits package
  • Flexible working hours
  • Relocation support
  • Vouchers or voucher coupons for important life events
  • Emergency childcare
  • Purchase of vacation days
  • Health insurance and vision care
  • Technology Perk Program

Job details

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