CLIENT ONBOARDING & DOCUMENTATION SPECIALIST

Position description

CLIENT ONBOARDING & DOCUMENTATION SPECIALIST (SINGAPORE, HONG KONG, OR DUBAI)

About the role

We are looking for a proactive and detail-oriented professional to join our team as a Client Onboarding & Documentation Specialist in Asia or Dubai. This role is at the heart of the company and involves working closely with Sales, Structuring, Operations, and Compliance to ensure a seamless client experience.

Tasks

• Handling client onboarding processes – communicating with clients regarding relevant Know Your Client documentation, and adhering to internal client acceptance due diligence policies and procedures, including related AML/KYC tasks
• Ensuring that all relevant onboarding documentation complies with the applicable KYC and AML/CFT requirements prescribed by the relevant authorities, such as the MAS, SFC, and DFS
• Providing advice on client-related AML/CFT issues
• Preparation of internal client notes/assessments regarding onboarding, KYC, and AML/CFT matters
• Planning and oversight of specific client reviews in accordance with the aforementioned regulations
• Collaboration on client projects, such as evaluating new business models and implementing new software tools
• Documentation and lifecycle management of relationships, including the maintenance of client data
• Support during the audit process (preparing files for auditors, discussing inquiries and findings with auditors, etc.)

Requirements

• Preferably 3–5 years of experience in the financial industry in a similar compliance, audit, or consulting role
• Knowledge of the laws and regulations governing the financial markets in Singapore, Hong Kong, Dubai, or equivalent jurisdictions
• Proficiency in Microsoft Office
• A dedicated individual with a strong team-oriented mindset and a willingness to take on responsibility
• Excellent analytical, organizational, and communication skills
• Ability to take initiative and work independently and under pressure, as well as to manage one's own goals and set priorities
• Degree in law, compliance, finance, business administration, or a related field
• Ability to read and write fluently in English and Chinese, due to language requirements in client documents

Further requirements

• Fluency in an additional Asian language is a plus

We offer

• Experience the dynamics of a leading fintech company
• Be part of a multinational team
• Insights into all departments to understand the mechanisms of the structured investment product value chain
• Work in modern facilities at an exceptional location