Client Onboarding & Documentation Specialist

Position description

Client Onboarding & Documentation Specialist (Singapore, Hong Kong, or Dubai)

About the role

We are looking for a proactive and detail-oriented professional to join our team as a Client Onboarding & Documentation Specialist in Asia or Dubai. This role is central to the company and works closely with the Sales, Structuring, Operations, and Compliance departments to ensure a seamless client experience.

Tasks

• Handling client onboarding processes – communicating with clients regarding relevant Know-Your-Client documentation, Compliance with internal client acceptance due diligence policies and procedures, including related AML/KYC tasks such as name checks, clarifications, red flag identifications, and assessments regarding PEPs, undesirable entities, or other higher-risk factors.
• Ensuring that all client files comply with the relevant KYC and AML/CFT requirements of the competent authorities, such as MAS, SFC, and DFS.
• Providing advice on client onboarding and KYC-related AML/CFT issues
• Preparation of internal client notes/assessments regarding onboarding, KYC, and AML/CFT-related issues
• Planning and oversight of specific client reviews in accordance with the aforementioned regulations
• Participation in various client projects, such as evaluating new business models and implementing new software tools
• Documentation and lifecycle management of relationships, including the maintenance of client data
• Support during the audit process (preparing documents for auditors, discussing inquiries and findings with auditors, etc.)

Requirements

• Preferably 3–5 years of experience in the financial industry in a similar compliance, audit, or consulting role
• Knowledge of financial markets and regulations in Singapore, Hong Kong, Dubai, or equivalent markets
• Proficiency in Microsoft Office
• A dedicated individual with a strong team-oriented mindset and a willingness to take on responsibility
• Excellent analytical, organizational, and communication skills
• Ability to take the initiative and work independently and under pressure, as well as to set personal goals and prioritize tasks
• Degree in law, compliance, finance, business administration, or a related field

Nice to Have

• Fluency in an additional Asian language is a plus

We offer

• Experience the dynamics of a leading fintech company
• Insights into all departments to understand the mechanisms of the structured investment product value chain
• Be part of a multinational team
• Work in modern facilities at an exceptional location