**Client Onboarding Officer**

Job description

Tasks

• Domiciliary companies, legal entities, financial institutions, trusts, funds, external asset managers, and ensuring compliance with banking guidelines and procedures, MAS 626 Notice and guidelines, and risk mitigation (legal, regulatory, and/or reputational)
• Review and assessment of the adequacy of the source-of-wealth narrative and confirmation provided by the front office for new bank customers and existing customers
• Review and assessment of the risk of complex legal structures
• Treatment of genuine matches for sanctions and other AML/CFT risks identified during the bank's name screening of customer registrations
• Advising front-line staff on KYC/CDD-related matters
• Advising management and local risk committees on the AML/CFT risk of a client relationship
• Strong commitment to quality and continuous process improvement initiatives

Personnel management

• Supporting senior management in ensuring that customer relationships brought on board comply with regulations and internal guidelines, and actively managing operational, regulatory, and reputational risks

Customer management (internal & external)

• Building strong relationships with key stakeholders such as the JBBS front office, legal, compliance, and risk management teams
• Assess AML/KYC risks and approve or reject applications for new accounts for standard and medium-risk customer relationships in accordance with internal guidelines and procedures; escalate higher-risk customer relationships to Compliance for review as necessary.
• Collaborate with headquarters and overseas offices (particularly Hong Kong, Dubai, and Thailand) to provide contributions for account opening.

Regulatory responsibilities and/or risk management

• Demonstrate appropriate values and behaviors, including but not limited to standards of honesty and integrity, care and diligence, fair treatment (fair treatment of clients), management of conflicts of interest, competence and continuous development, appropriate risk management and compliance with applicable laws and regulations
• Ensure that KYC/CDD issues are appropriately identified, assessed and documented
• Ensuring that the customer relationship is not established if KYC/CDD measures cannot be completed

Requirements

Professional and technical

• At least 2 years of experience in KYC onboarding or AML, preferably in private banking
• A good understanding of the private banking and wealth management industry
• Strong knowledge of MAS 626 Notice & Guidelines
• A good understanding of the private banking or trust industry
• Experience in creating reports and strong Excel skills

Personal and social

• Strong personality with good organizational skills
• Excellent communication skills
• Ability to effectively manage internal and external stakeholders
• Ability to prioritize and handle multiple tasks simultaneously
• A strong sense of responsibility and impeccable integrity
• Strong analytical skills
• Excellent command of spoken and written English; other languages are an advantage

We offer