Client Onboarding Officer

Tasks

• Providing high-quality onboarding services for new client relationships and accounts for individuals, businesses (corporations, legal entities), professional investors, trusts, families, central and government agencies, and various institutions under the Bank’s umbrella: RMAA, MID, non-UCR entities, and engagement in accordance with the requirements of legal/regulatory authorities or compliance.
• Responsible for performing the various OFC procedures for client onboarding submitted by the wealth management teams to ensure completeness and accuracy through mandatory internal audits.
• Responsible for the preliminary review of the post-onboarding checklist:
  • Review of the address form for services and other AML/CFT risks identified during the bank's internal risk assessment framework.
  • Preparation of the customer risk assessment for OFC/PEP/CP.
• Advising management and other business partners on the AML/CFT risk associated with a customer relationship.
• A strong commitment to high-quality service and a desire to drive continuous process improvement initiatives.
• Leading a team of 4–6 Client Onboarding Officers.
• Support senior management to ensure that customer relationships work successfully with regulatory authorities and internal customers, thereby ensuring continuous operational, regulatory, and administrative risk management.
• Build strong relationships with clients (with less than $6.8 million in client AUM, Legal Corporate, and Non-Institutional) and all Wealth Management teams.
• Ensuring the AML/CFT due diligence approach is implemented throughout the customer onboarding process.
• Ensure that the post-onboarding preliminary review verifies the expected status of completeness and validity. These “integrity checks” are conducted by Compliance and the Senior Management Review of the onboarding process to ensure compliance with bank policies and industry standards.