Client Onboarding Officer

Tasks

• Responsible for reviewing, documenting, and escalating matters to Compliance when approval by a Senior Manager or Senior Executive is required, or in cases of escalations related to counter-terrorism financing (AML/CFT) that require approval by Compliance or a Senior Manager or Senior Executive.
• Conducting customer due diligence reviews, including verifying the source of funds, confirming evidence from our system and external sources, and handling escalation and approval, including data entry for CIP/AML/CFT.
• Review of screening results and escalation of compliance matters in accordance with all relevant Know-Your-Client (KYC) and AML/CFT compliance requirements.
• Granting of approvals for opening low-risk accounts.
• Serves as a second line of defense to review the risk assessments conducted by relationship managers and to escalate material adverse events and other high-risk factors to Compliance, where appropriate.
• Collaborate with compliance teams and relevant stakeholders on documentation and KYC requirements, as well as training on AML/CFT, to ensure compliance.
• Ensuring that internal customers are provided with high-quality service and assisting them in meeting their requirements.
• Proactively involve team members in work-related discussions and identify opportunities to increase team productivity and service quality.
• Assistance with reviewing account opening documentation or other ad hoc tasks, as requested by the supervisor.

Requirements

• Thorough, responsible, and precise in carrying out the tasks assigned by a supervisor
• Ability to work under pressure and consistently meet deadlines
• Excellent interpersonal skills
• Ability to work both independently and as part of a team
• Strong communication skills
• Degree, preferably in finance, accounting, or business
• At least 4–6 years of solid professional experience and/or experience in the financial services sector