Client Relationship Officer

Tasks

• Risk Management and Compliance:
  • Compliance with laws and regulations, internal risk and compliance policies, and the Group Code of Conduct.
  • Completion of mandatory risk and compliance training, including e-learning, within the specified timeframe.
  • Proactive identification of risks and concerns, including escalation to all relevant stakeholders.
  • Timely mitigation of risks and resolution of problems, including collaboration with all relevant stakeholder functions and the establishment of effective controls.
• Introduces the bank and its banking services to potential customers.
• Supports the expected business performance target set by management.
• Provides private banking services to clients, including, but not limited to, banking services, investment services, wealth planning, and trust services.
• Conducts KYC/AML due diligence checks on customers to ensure compliance with bank policies during the account opening process and ongoing periodic reviews.
• Conducts the investment risk profile questionnaire with clients and performs ongoing periodic reviews to ensure that clients have appropriate investment products, risk tolerance, and investment experience.
• Communicates and coordinates with the bank’s investment units, such as the Treasury Department, EFG Asset Management, and the Global Product Unit, to provide product information and market commentary to clients.
• Monitors client portfolios and account activity to ensure compliance with internal policies and external regulations.
• Creates and maintains proper records, including but not limited to account documentation, CIP, loan applications, and relevant documents, as well as trade transactions and call logs.
• Manages business expenses responsibly and effectively.

Requirements

• Licenses: Type 1 and Type 4.
• Certificate – CPWP.
• A college degree or equivalent.
• Professional qualifications such as the Enhanced Competency Framework (ECF) are a plus.

We offer