Job offer
Collection Specialist
Arval Switzerland is seeking a Collection Specialist (80–100%) for its Finance Team in Rotkreuz to handle debt collection and receivables management. The position requires a solid understanding of debt collection law and at least 5 years of experience in debt collection.
Tasks
You will handle the entire debt collection process from start to finish, from identifying receivables requiring follow-up early on, to verifying our customers’ creditworthiness in collaboration with our colleagues in Sales, Risk, and Accounting, all the way through to initiating legal proceedings. Your responsibilities include:- Checking our customers' creditworthiness and taking appropriate action
- Discussions with customers and partners to find fair solutions and establish sustainable payment arrangements (developing payment proposals)
- Drafting of data regulations (accurate, based on penalties and deferrals)
- Close collaboration with our internal and external partners, as well as government agencies and attorneys
- Preparation of the overview (of receivables, analysis of key performance indicators, and contribution to achieving our financial goals)
- Active participation in projects to further develop and digitize our processes
Requirements
You have:- Strong knowledge of the Debt Enforcement Act (SchKG) and at least 5 years of experience in debt collection
- Knowledge of leasing and a strong aptitude for numbers
- Fluency in German, English, and/or French (knowledge of Italian is a plus)
- Excellent proficiency in Excel
- Negotiation skills, assertiveness, and empathy when dealing with debtors
- An independent, structured, and meticulous approach to work
We offer
We offer you:- A diverse range of responsibilities in a dynamic and focused work environment
- A work arrangement tailored to your needs (working from home, flexible hours, unpaid leave, compensation-like arrangements, etc.)
- A team-oriented and open culture
- A supportive environment where we celebrate our successes together and ensure that all employees share in the company’s financial success
- 5 weeks of vacation, with the option to purchase additional vacation days
- Generous maternity and paternity leave policies
- Above-average social benefits and the freedom to choose a pension fund
- Customized professional development opportunities
Job details
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