Collection Specialist

Tasks

You will handle the entire debt collection process from start to finish—from identifying customers who need reminders at an early stage, to taking appropriate action, all the way through to debt enforcement. Your responsibilities will include:

• Engage in discussions with customers and partners to find fair solutions and establish sustainable payment arrangements (develop payment proposals, negotiate installment plans, and evaluate debt restructuring and deferral options)
• Work closely with our colleagues in Sales, Risk, and Accounting, but also independently analyze the current status of client relationships or legal disputes
• Keep track of accounts receivable, analyze key metrics, and help us achieve our financial goals
• Actively participate in projects to further develop and digitize our processes

Requirements

No specific requirements mentioned.

We offer

We offer you:

• A diverse range of responsibilities in a dynamic and forward-looking work environment
• A work arrangement tailored to your needs (working from home, flexible hours, unpaid leave, compensation-based leave)
• A team-oriented culture in which we work together to foster success and give all employees a financial stake in the company's success
• 5 weeks of vacation, with the option to purchase additional vacation days
• Above-average benefits and options for choosing a pension plan
• Customized professional development opportunities