Collection Specialist

Tasks

You’ll handle the entire debt collection process from start to finish—from identifying receivables requiring collection notices at an early stage to initiating appropriate measures, including legal enforcement—and conduct discussions with customers and partners, seek fair solutions, and find sustainable ways to secure payment (developing payment proposals, negotiating installment agreements, and evaluating restructuring and deferral proposals) - You’ll work closely with our colleagues in Sales, Risk, and Accounting Services to achieve the best possible results and secure revenue and liquidity - You’ll maintain an overview of receivables, analyze key metrics, and help us meet our financial goals - You’ll actively contribute to projects aimed at further developing and digitizing our processes

Requirements

• You have a strong understanding of debt collection law (SchKG) and at least 5 years of experience in debt collection
• Ideally, you have some knowledge of the leasing industry and are very good with numbers
• You can communicate and negotiate fluently in German, English, and/or French; knowledge of Italian is a plus
• You're very confident using Excel
• Possesses negotiation skills, assertiveness, and empathy when dealing with debtors
• You work independently and in an organized manner, and your work is characterized by precision

We offer

• A diverse range of responsibilities in a dynamic and forward-looking work environment
• A workplace tailored to individual needs (working from home, flexible hours, unpaid leave, BVG membership with benefits similar to compensation)
• A team-oriented environment. We celebrate successes together and give all employees a financial share in the company's success.
• 5 weeks of vacation, with the option to purchase additional vacation days
• Above-average benefits and options for choosing a pension plan
• Customized professional development opportunities