Job offer

Individual customer advisor

The position as Conseiller à la clientèle individuelle at BCN in Cernier involves managing and developing a client portfolio in the area of mortgages and investments. The successful candidate will be responsible for advising and supporting private clients.

Job description

Tasks

  • Manage, retain, and develop a portfolio of mortgage and investment clients
  • Négocier et argumenter autour des conditions financières
  • Maintain the connection by organizing regular meetings with customers
  • Renseigner sur les prestations bancaires en général et promouvoir les offres que propose la banque

Requirements

Profile

  • Commercial training supplemented by a higher education degree (banking economist, IAF or ESG), completed or in progress
  • At least 2 years of experience in customer service, acquired in Switzerland
  • Potential for training
  • Connaissance du marché local
  • De langue maternelle française, vous maîtrisez idéalement l'anglais et/ou l'allemand au niveau B2

Personal characteristics

  • Excellent relational aisance, developed commercial sense and real understanding of the client's needs
  • Sens des responsabilités and esprit d'initiative
  • Aptitudes to work in a team, open-minded, with good quality of communication
  • Good ability to present and represent the bank

Benefits

  • Des formations certifiantes et orientées métiers
  • First-class social benefits and attractive working conditions
  • Un travail varié dans une ambiance dynamique
  • A pleasant, recently renovated workplace

Job details

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