CONSEILLER ACCUEIL CLIENT

Job description: Conseiller Accueil Client

Tasks

• Development of the customer relationship within the La Rochelle and Saintes branches
• Answering customer inquiries and providing information about products and services
• Answering and processing incoming telephone calls
• Receiving and assisting customers with the processing of files
• Ensuring the image of the branch
• Active participation in the creation of daily and cross-departmental tools

Requirements

• Experience in managing incoming and/or outgoing calls
• Recognize for your listening skills, your service orientation and your orientation skills
• Mastery of the necessary IT tools for tracking activities
• Ability to develop human relationships and connect with your conversation partners
• Excellent command of oral expression and good command of written expression

We offer

• A useful and responsible company
• Modern and efficient tools
• A personalized career path according to your goals
• Polyvalence and complementary skills
• Development opportunities
• Adjusted working hours
• A title for recharging, RTT