Conseiller clientèle / Relationship management

Job description

The function

Are you enthusiastic when you have a varied working day ahead of you? Are you communicative and persuasive while maintaining a positive attitude? Do you already have experience in customer administration and love a challenge? We want to work with you!

Tasks

• Inbound: You are the first point of contact who responds quickly and competently to customer inquiries. With your expertise, you will advise our customers on payments and savings in the areas of personal banking and wealth management. In addition, you will accompany our customers into the digital future and support them in using our digital products.
• Gestion des risques: With your interest in understanding different situations correctly, you will help Compliance to review transactions and customer behavior. In addition, you will process open PICH tasks and update customer data.

Requirements

• Expérience et formation: Formation
• Compétences linguistiques: Maîtrise du français à l'oral et à l'écrit, anglais and other national languages are an advantage.
• Orientation client: Strong customer orientation
• Qualités personnelles: empathy, respect
• Travail d'équipe et engagement: An important part of the team

We offer

At UBS, we recognize that it is our people, with their skills, experience and diverse backgrounds, who are responsible for our continued success. We are passionate about prioritizing our people by offering them new challenges, a supportive team, development opportunities and, where possible, flexible working conditions. Our inclusive culture is designed to empower the best of our people, no matter where they are in their careers. We also believe that excellence is never achieved alone. That's why collaboration is at the heart of everything we do. Because together we are stronger.