Remote advisor or consultant

Job description

Join the leading universal bank in the canton of Vaud, one of the most solid banks in the world. We are looking for a remote advisor for our Retail division.

Tasks

Vos missions principales :

• Advising our customers on all basic banking products via various communication channels (phone, email, chat)
• Identify sales opportunities (promote and sell our products, arrange appointments with agency advisors)
• Supporting our customers in using our e-banking products and mobile applications

Requirements

Votre profil :

• Holder of a Federal Certificate of Competence in commerce, from a hotel/tourism school or equivalent
• At least 2 years of proven experience in customer service
• Very good command of computer tools
• Dynamic, excellent customer service skills, and team spirit
• Perfect command of French, very good English or German skills (spoken and written), another language is an asset – ideally Portuguese or Italian

We offer

If this position is right for you, apply now and be part of BCV's promising future. Let's write three stories together: the story of your career, the story of your bank, and the story of our region.