Job offer
Conseillère ou Conseiller bancaire
Banque Cantonale Vaudoise (BCV) is seeking a Banking Advisor for its Retail Division to advise and assist customers in using banking services. The ideal candidate will have training in banking, experience in customer service, and a good command of French and English.
Tasks
- Collaborate with several agencies in the region
- Greet customers, guide them through the open-plan branch, and train them in the use of the tools available (particularly e-banking and ATMs).
- Determine their needs and identify their potential, advise them on various day-to-day management products, or refer them to a specialist advisor.
- Manage a cash register and ATMs independently
Requirements
- Banking or commercial training
- Experience in customer service, ideally with a financial institution
- Knowledge of basic banking products and services
- Interpersonal skills, commercial aptitude, team spirit, geographical mobility
- Fluency in French and a good knowledge of English are a plus
We offer
- The opportunity to have a stake in a promising company
Job details