Job offer
Bank Advisor - Lausanne Area
Banque Cantonale Vaudoise (BCV) is seeking a Banking Advisor for its branches in the Lausanne region to advise and assist customers. The position requires training in banking or a related commercial field, as well as experience in customer service.
Tasks
Your main responsibilities:- collaborate within several agencies in the region,
- welcome customers, guide them through the branch's open-concept space, and train them on how to use the tools provided (including ATMs and online banking),
- determine their needs and identify their potential, advise them on various day-to-day management products or refer them to a specialist advisor,
- Independently manage a cash register and the vending machines.
Requirements
Your profile:- formation bancaire ou commerciale,
- Experience in customer service, ideally at a financial institution,
- knowledge of basic banking products and services for everyone,
- interpersonal skills, sales aptitude, team spirit, willingness to relocate,
- Fluency in French, good knowledge of English.
Job details
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