Job offer
Customer Service Representative
Banque Cantonale Neuchâteloise is seeking a Client Support Advisor to assist and guide customers with their needs and handle administrative tasks. The ideal candidate has experience in banking, strong communication skills, and a positive attitude.
Job description
Customer Service RepresentativeTâches principales
- Respond to all unsolicited customer inquiries
- Supporting customers with digital banking solutions
- Participate in internal audits and inventories
- Ensure the proper operation of ATMs and cash services
- Perform various administrative tasks related to the position
- Help train apprentices and new employees
Compétences et aptitudes professionnelles
- Commercial Employee Certificate (CFC), ideally in the banking sector
- First successful experience in a customer-facing role
- Proficiency in consulting and sales activities
- Skills in oral and written communication
- Fluency in French and proficiency in a foreign language (German and/or English)
- Driver's license and vehicle provided (in case of reassignment to another location)
Qualités personnelles
- Excited about working with customers and the banking sector
- A team player with a high degree of flexibility
- Positive attitude and solution-oriented
- Priorities and organization
- Motivated by the anticipation of receiving items
Nous offerrons
- Des formations certifiantes et orientées métiers
- First-rate benefits and attractive working conditions
- A varied role in a dynamic work environment
- A small, intimate establishment
Job details
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