Customer Support Advisor

Job description

Tâches principales

• Respond to all unsolicited customer inquiries
• Supporting customers with digital banking solutions
• Participate in internal audits and inventories
• Ensure the proper operation of ATMs and cash services
• Perform various administrative tasks related to the position
• Help train apprentices and new employees

Compétences et aptitudes professionnelles

• Commercial Employee Certificate (CFC), ideally in the banking sector
• First successful experience in a customer-facing role
• Proficiency in consulting and sales activities
• Skills in oral and written communication
• Fluency in French and proficiency in a foreign language (German and/or English)
• Driver's license and vehicle provided (in case of reassignment to another location)

Qualités personnelles

• Excited about working with customers and the banking sector
• A team player with a high degree of flexibility
• Positive attitude and solution-oriented
• Priorities and organization
• Motivated by achieving goals

Nous offerrons

• Des formations certifiantes et orientées métiers
• First-class social benefits and attractive working conditions
• A varied role in a dynamic work environment
• A small, intimate establishment