Customer Service Representative

Job description

Tâches principales

• Serve as the first point of contact to provide information or assist customers over the phone
• Active consulting and sales of the product line
• Provide information, offer support, and actively collaborate with the bank’s other departments

Compétences et aptitudes professionnelles

• Training in the field of business (CFC in Business Administration or equivalent)
• Experience in the financial sector or several years of experience in a call center
• Proficiency in consulting and sales
• Oral and written communication skills
• Fluency in French and at least one foreign language (German, English, etc.)

Qualités personnelles

• Enthusiasm for working with customers and the banking sector
• A team player with a high degree of flexibility
• Positive attitude and solution-oriented
• Sense of priorities and organization
• Motivated by achieving goals

Nous offerrons

• Certified and career-oriented training programs
• First-rate social benefits and attractive working conditions
• A varied role in a dynamic work environment
• A small, intimate establishment