Job offer
Consulente Centro servizio clienti (f/m/d)
Raiffeisen is looking for a Customer Service Center Consultant (m/f/d) to join its team, who will serve as back-office support for managing delivery times. The ideal candidate should have strong communication skills and experience in dealing with customers.
Tasks
The Customer Service Center supports the Sidera Refinery, the logistics plant headquarters. Its role is to provide back-office support for managing delivery schedules. Our team, made up of motivated, dynamic individuals with strong communication skills who will serve as Customer Service Center Consultants, focuses on fostering collaboration and a stimulating work environment both with customers and within the team.Requirements
- Diploma in post-compulsory banking education with a blended learning format
- SAQ Cliente Più Certification (Advanced Basic Consulting)
- Native Italian speaker with fluent French
We offer
- Guidance on customer management and support
- Alignment with the Growth Cycle
- Independent management with an excellent environment conducive to growth
- Free inclusion in the group's success
Our team
We encourage personal initiative, and through our work we make a tangible contribution. We work in a family-like environment. We embrace diversity and equal opportunity.Job details
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