Job offer
Customer Advisor (m/f) 100%
Liberty Vorsorge AG is seeking a Customer Advisor (m/f) (full-time) to advise and assist customers, handle customer inquiries, and facilitate internal coordination and collaboration. The ideal candidate will have practical experience as an advisor in a similar field and a strong interest in customer service and digitalization.
Tasks and area of responsibility
Your duties and responsibilities include:- Advising and supporting existing and new customers (via B2B and B2C channels)
- Processing written and telephone customer inquiries in the area of freedom of movement and pillar 3a
- Internal coordination and collaboration in connection with customer orders and inquiries
- Focus on securities solutions
- Processing and shipping of contract documents
- Support for internal and external training and education programs
- Collaboration on projects
Your profile
We are looking for a candidate with:- Practical experience as a consultant in a comparable position
- Experience in the pension, financial, or a comparable service sector
- Affinity for customer service, digitalization, and web-based applications
- Structured and solution-oriented approach to work with high quality standards
- Balanced and service-oriented team player
- Proficiency in negotiation and communication in German, English, and French is a plus
We offer
We offer:- A varied job with exciting tasks in a dynamic team
- Active promotion of your professional development
- Free coffee, tea, mineral water etc.
- Free parking directly on site
Job details
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