Job offer
Customer experience
The position as Customer Experience Expert in the mortgage lending division at ING Bank in Katowice, Poland, involves managing customer portfolios, developing pricing policies, and analyzing market and process data. The job offers flexible working hours, opportunities for professional growth, and extensive benefits.
Job Title: Customer Experience
Location: Katowice, Poland
Your tasks:
- managing your mortgage loan portfolio today
- creating and updating mortgage pricing policies
- preparing price quotes, market analyses, analyzing processes related to the mortgage cycle
- preparation of procedures and guidelines for mortgage business
- you work in a team to carry out multidimensional tasks
We offer:
- We invest in development – subsidizing training and courses and providing access to educational platforms. We provide business, e-learning, and access to internal training on the e-learning platform.
- We care about health and safety – we offer a medical package and life insurance for you and your loved ones, access to the Mindtools platform with independent consultations with psychology specialists.
- Full office flexibility combined with the ability to work remotely from anywhere.
- Flexible working hours and the option of remote working.
- Opportunity for career development in a large international corporation.
- Extra benefits (benefit/health package).
Job details
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