Customer Experience Strategist (m/f/d)

Job description

Tasks

• You are part of the team at the Center of Excellence Customer Experience, which is responsible for CX within the Raiffeisen Group with the help of experience design, service design, content design, and customer journey.
• As a conceptual personality, you will support the project team and all stakeholders in this complex transformation project.

Requirements

• You are a team player with a positive personality and conceptual skills.
• You have methodological and conceptual expertise
• You are innovative and have experience in customer experience concepts and service design.

We offer

• Flexible working models
• A family environment
• The opportunity to work at the heart of our home office