Job offer
The job title was not explicitly mentioned.
We are looking for an employee in the customer service/contact center who has experience in customer service and speaks several languages. The position offers flexibility in working hours and the opportunity to work from home.
Profile
- Customer satisfaction is important to you and you have experience in customer service and/or contact centers
- You are a talented linguist and conduct customer conversations in German and French (at least level C1), Italian and/or English are an advantage
- A basic knowledge of English is essential for operating our systems
- Your multitasking ability allows you to perform several tasks simultaneously in a technically demanding environment
- Thanks to your convincing personality, you also succeed in selling additional services
- You are flexible in scheduling (shift work with evening and weekend hours) and can cope well with irregular working hours
- A quiet office with a stable Internet connection via LAN cable is a mandatory requirement - a laptop with docking station, screen and headset for the home office within Switzerland will be provided by swisscard.
Our offer
- Swisscard offers you the freedom to contribute your experience and implement your ideas.
- In a rapidly changing environment, we work with you constantly on your professional and personal development.
- We are not only focused on your performance, but also live an uncomplicated relationship and support each other.
- We focus on equal opportunities and a working environment in which everyone feels valued in their diversity.
- You decide when you work in the office together with your team colleagues - as a modern employer, remote working is a matter of course for us.
Job details