Head of Office, German-Speaking Switzerland, Accident Benefits (m/f/d)

Tasks

• Technical, personnel, and organizational management of the offices in German-speaking Switzerland
• Leadership, Support, and Professional Development of the Three Groups
• Ensuring high-quality, efficient, and cost-effective service delivery in the area of accident insurance
• Responsibility for time tracking, productivity, quality, and customer satisfaction
• Use of relevant key performance indicators and process metrics for process control, organization, and digitization
• Representing the department in dealings with internal and external contacts
• Participation in projects and active development of products and services
• Supporting the person in charge at UVG Switzerland in implementing and monitoring regulatory requirements

Requirements

• Several years of leadership experience in a comparable role
• Several years of professional experience in the claims processing area of accident insurance (review, settlement), billing, and/or in the area of
• Knowledge of processing benefit claims under UVG, IVG, and BVG law
• Understanding of the international market environment
• Analytical thinking skills, a strong customer focus, and leadership qualities
• Excellent written and spoken German, as well as a good command of French (min. B1)
• Proficiency in Common MS Office Applications
• A passion for the job that motivates and inspires the team every day

We offer

• A pleasant work environment at a cooperative-style company that has been voted the best employer multiple times
• Numerous social benefits and employee perks
• Responsible leadership roles with the freedom to shape the work
• A respectful corporate culture that prioritizes the well-being and development of employees