Digital Client Manager

The role

We are looking for a Digital Client Manager to act as the first point of contact for our clients and support them in the digital world. Your core tasks will include:

• As the first point of contact for our clients, you represent UBS and work with modern digital technologies to answer our clients' questions.
• You inspire our customers for the digital world and help them with exciting e-banking topics, as well as with mobile banking or Twint.
• Through your entrepreneurial thinking

Mondays and Fridays are fixed office hours so that we can start the week together and finish it successfully.

Our team

The Client Solutions Switzerland Hub actively supports clients in all possible areas or a UBS business.

What we wish for

• The banking business interests you and you are curious
• You enjoy advising customers
• You need empathy, resilience and flexibility to respond to different customer inquiries - you have these qualities and know how to apply them
• As a 'digital native', you can understand our customers
• You are flexible and can quickly
• You value teamwork and work
• You speak two national languages fluently

We offer

• At UBS, we support flexible working models if the role allows it. This includes different working models, such as part-time, job sharing or hybrid working (in the office and from home).
• Our purpose, our corporate culture and our global infrastructure support us in working together in an agile way and meeting all customer needs at the same time
• Gain new experience in different roles or acquire new knowledge and skills