Digital Client Manager

The role

Are you looking for an exciting entry into the world of finance? Do you enjoy advising customers over the phone? Would you like to be part of a new banking era and play an important role in the merger of the two largest Swiss banks? Mondays and Fridays are fixed office hours so that we can start the week together and bring it to a successful conclusion. Your core tasks include:

• As the first point of contact for our clients, you represent UBS and work with modern digital technologies to answer our clients' questions.
• You inspire our customers for the digital world and help them with exciting e-banking topics, as well as with mobile banking or Twint.
• Through your entrepreneurial thinking

Our team

The Client Solutions Switzerland Hub supports clients in all possible subject areas or a UBS business area. Here we manage our client relationships competently and conscientiously. We offer a pleasant working environment with modern, regulated processes and a casual dress code. The Client Solutions Switzerland Hub is the hub for all banking topics.

What we wish for

• You are interested in the banking business and have already gained experience
• You enjoy advising customers
• You need empathy, resilience and flexibility to deal with different customer situations - you have these qualities and know how to apply them
• As a 'digital native', you can provide our customers with optimal support
• You are flexible and can quickly be in the right place at the right time
• You value teamwork and work collaboratively
• You speak two national languages fluently

We offer

• At UBS, we support flexible working models if the role allows it. This includes different working models, such as part-time, job sharing or hybrid working (in the office and from home).
• Gaining new experience in different roles or acquiring new knowledge and skills - we know that great work is never done alone.