Digital Client Manager

La fonction

Are you looking to make your first steps in the passionate world of finance? Do you want to advise clients on the phone? Do you want to be part of the new banking era and play an important role in the biggest banking merger in Swiss history? This position offers not only an excellent opportunity to integrate our bank, but also provides a solid basis for developing your career at UBS. The Client Solution Switzerland (CSS) team is the start of an excellent career and will allow you to grow within the organization after approximately 2 years. The position is available in the centers of Carouge, Nyon, Renens, Sierre and Sion. Your main responsibilities will be as follows:

• en tant que primier point de contact pour les clients, vous représentez UBS, travaillez avec les technologies digitales modernes et répondez aux questions de nos clients
• vous assistez nos clients pendant la migration en effectuant différentes tâches de back-office de manière efficace et efficiente
• During the biggest bank merger in the history of Switzerland, you assisted our clients during migration and helped us to ensure a smooth transition thanks to your commitment in a number of areas
• vous suscitez l'intérêt des clients pour le monde numérique et vous aidez les utiliser l'e-banking, le mobile banking ou TWINT
• thanks to your entrepreneurial spirit, you identify a sales opportunity and exploit it to develop the main commercial activity of UBS

Ce que nous souhaitons

• vous êtes intéressé(e) par les services " digital first "
• vous aimez conseiller les clients sur les produits et répondre aux différentes demandes
• en tant que " digital native ", vous êtes flexible et pouvez passer rapidement d'une tâche à l'autre
• vous appréciez le travail d'équipe et aimez collaborer avec vos collègues pour atteindre les objectifs
• vous parlez couramment deux langues

Pourquoi nous choisir

At UBS, we support flexible working arrangements as long as the role allows. We offer different working arrangements such as part-time work, job sharing and hybrid working (in the office and at home). Our culture based on objectives and our global infrastructure help us to connect, collaborate and work together in an agile way to respond to all our clients' needs. Whether it's acquiring new experience in different roles or new knowledge and skills, we know that quality work is never done alone. We know that it is our collaborators, their different paths, their skills, their experiences and their interests that are the driving force behind our success. Ensemble, nous allons plus loin.