e-Channels Service Center 1st Level Front-Line & Client Advisor 100% (f/m/d)

Tasks

The exact responsibilities are not specified, but the position is listed as an e-Channels Service Center 1st Level Front & Client Advisor.

Requirements

* Completed business apprenticeship, preferably at a bank, or high school diploma * Solid knowledge of banking, as well as an interest in and understanding of financial products, are required * Several years of experience as a first-level call agent at a financial services provider or in private banking * Fluent written and spoken German, very good English skills, preferably Italian, Spanish, and/or French * Strong communication skills and confident conversation skills; ability to handle conflict situations with ease; targeted and efficient communication * Willingness to work shifts (operating hours 8:00 AM – 8:00 PM) * Working knowledge of Microsoft operating systems and macOS * Proficiency with online and technical tools (Internet, mobile, and PC support), general technical understanding * Accurate and efficient work style * Resilient and able to work under pressure * Team-oriented personality who is always focused on both internal and external customers

We offer

The exact benefits are not specified, but it is mentioned that you will be part of a team shaping the future of wealth management.