Job offer
e-Channels Service Center 1st Level Front-Line & Client Advisor 100% (f/m/d)
We are looking for an e-Channels Service Center 1st Level Front & Client Advisor (full-time position) at Julius Baer in Zurich to handle customer inquiries and help optimize operational processes. The ideal candidate has completed a commercial apprenticeship, possesses strong banking knowledge, and has several years of experience as a call agent in the financial services sector.
Job description
e-Channels Service Center 1st Level Front-Line & Client Advisor 100% (f/m/d)Tasks
- Actively contribute to the optimization and further development of operational processes at the Service Center - Including pension fund administrationRequirements
- Completed business apprenticeship, preferably at a bank, or high school diploma
- A solid understanding of banking, as well as an interest in and knowledge of financial products, are required
- Several years of experience as a first-level call center agent at a financial services provider or in private banking
- Fluent German, excellent English skills, and preferably written and spoken Italian, Spanish, and/or French
- A team-oriented individual who is always focused on both internal and external customers
We offer
No information available.Job details