e-Channels Service Center 1st Level Front-Line & Client Advisor 100% (f/m/d)

Job description

We are looking for a 100% e-Channels Service Center 1st Level Front & Client Advisor (f/m/d) to join our team.

Tasks

• Active participation in the optimization and further development of operational processes at the Service Center

Your profile

• Completed business apprenticeship, preferably at a bank, or high school diploma
• A solid understanding of banking, as well as an interest in and knowledge of financial products, are required
• Several years of experience as a first-level call center agent at a financial services provider or in private banking
• Fluent German, excellent English skills, preferably Italian, Spanish, and/or
• Resilient and able to work under pressure
• A team-oriented individual who is always focused on both internal and external customers

We offer

• Including pension accrual