Job offer
Specialist in Product Development and Customer Experience at a Brokerage Firm (Investment Advisory)
The position of Expert in Product Development and Customer Experience at ING’s Brokerage Office in Poland involves developing investment products and collaborating with various stakeholders to meet customer needs. The ideal candidate should have experience working with various stakeholders and possess a strong understanding of the capital markets and new investment products.
About the team
You will join the Brokerage Office team, which is developing investment offerings for clients—ranging from the Premium/Ultimate segment to clients in Banking, Advisory Services, Insurance, and Investment Clients. We work on cutting-edge investment solutions, digitize processes and projects for clients, and collaborate with advisors from the investment advisory team. Our team consists of specialists with experience in:- product development
- compliance
- market supervision
- technical analysis
- Back-office processes and customer-centricity
Key information about the position and working conditions
Collaboration on the development of investment products as part of our investment advisory services, including:- You coordinate projects involving multiple stakeholders (including compliance, legal, risk management, sales, and IT)
- You will work with specialists in consulting and product development to create and implement new investment products
- You monitor current market conditions and their impact on the investment products and investment recommendations offered
- You prepare analyses, recommendations, and presentations on a regular basis for clients
Requirements
A person with experience working with multiple stakeholders who:- You have a very good understanding of the capital market and new investment solutions
- You have a command of English at a minimum B2 level and German at a minimum C1 level
- you have a proven track record of success
We offer
- We invest in development—we offer funding for training and courses, as well as access to educational platforms: Udemy Business, e-learning, and our internal e-learning platform
- We also offer development internships
Benefits
- We celebrate birthdays and gatherings with special events, parties, and non-traditional and sporting events
- We prioritize work-life balance, and employees are entitled to 24 days of vacation leave
Job details