Enterprise Intelligent Process Automation Specialist

Tasks

• Lead and drive end-to-end intelligent process automation initiatives by leveraging a broad range of automation and AI capabilities, from robotics to AI-enabled solutions.
• Act as a key representative of the business, facilitating communication between technical teams and non-technical stakeholders.
• Collaborate with business partners to identify, design, and prioritize automation opportunities that simplify work, deliver ease of business improvement, and deliver measurable efficiency improvements.
• Build, maintain, and prioritize the automation pipeline, translate use cases into clear business requirements, and support solution design and delivery.
• Work closely with business teams to define requirements, map current and target processes, manage expectations, and drive adoption of automation solutions.
• Collaborate with technology teams to design, validate, and implement solutions that meet business requirements and comply with governance standards.
• Coordinate testing and readiness activities, ensure a smooth transition to production, and drive change management to enable effective adoption.
• Support the operational monitoring of live automations, ensure transparent user updates, and effectively resolve incidents or issues.
• Monitor project schedules, budgets, and resource planning and allocation.
• Manage project risks, dependencies, and inter-team coordination, ensuring strong governance and proactive mitigation of issues.
• Provide clear, structured updates/reports/presentations for management and steering committees.
• Support overall governance and compliance for all automation initiatives.
• Contribute to the bank's vision of being a smart bank by driving efficiency, scalability, and innovation through automation.

Regulatory responsibilities and OR risk management

• Demonstrate appropriate values and behaviors, including but not limited to standards of honesty and integrity, diligence and prudence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, appropriate risk management, and compliance with applicable laws and regulations.

Requirements

• Strong analytical and problem-solving skills with attention to detail.
• Adaptable and comfortable in fast-changing, high-speed environments.
• Proactive, self-driven mindset with strong accountability for results.
• Curious and innovative, with a continuous learning attitude (especially in AI and automation trends).
• Ability to manage multiple priorities and work independently when necessary.
• Excellent communication skills to explain technical or complex topics in simple business language