Enterprise Intelligent Process Automation Specialist

Tasks

• Lead and drive end-to-end intelligent process automation initiatives by leveraging a broad spectrum of automation and AI capabilities, from robotics to AI-powered solutions.
• Act as a key representative of the business and facilitate communication between technical teams and non-technical stakeholders.
• Collaborate with business partners to identify, design, and prioritize automation opportunities that simplify work, improve business operations, and deliver measurable efficiency gains.
• Create, maintain, and prioritize the automation pipeline, translate use cases into clear business requirements, and support solution design and delivery.
• Work closely with business teams to define requirements, map processes, manage expectations, and drive adoption of automation solutions.
• Collaborate with technology teams to design, validate, and implement solutions that meet business requirements and comply with governance standards.
• Coordinate testing and readiness activities, ensure a smooth transition to production, and drive change management to enable effective adoption.
• Support the operational monitoring of live automations, ensure transparent user updates, and effectively resolve incidents or issues.
• Monitor project schedules, budgets, and resource planning and allocation.
• Manage project risks, dependencies, and inter-team coordination, ensuring strong governance and proactive risk mitigation.
• Provide clear, structured updates/reports/presentations for management and steering committees.
• Support overall governance and compliance for all automation initiatives.
• Contribute to the banking vision of intelligent banking by driving efficiency, scalability, and innovation through automation.

Requirements

• Strong analytical and problem-solving skills with attention to detail.
• Adaptable and comfortable in rapidly changing, highly dynamic environments.
• Proactive, independent way of thinking with a strong sense of responsibility for results.
• Curious and innovative, with a continuous willingness to learn (especially in AI and automation trends).
• Ability to manage multiple priorities and work independently when necessary.
• Excellent communication skills to explain complex topics in simple business language.
• Strong stakeholder management skills across teams.
• Collaborative team player who facilitates alignment among cross-functional partners.

Professional and technical

• University degree or equivalent in economics, finance, business administration, computer science, engineering, or a related field.
• Strong knowledge of private banking processes, customer lifecycle, and control environment