Job offer
The job title is missing in the text.
Swisscard AECS is looking for a customer service person who has experience in this field, speaks several languages and can work in a technically demanding environment. The position offers flexibility in scheduling and the opportunity to work from home.
Job description
- Customer satisfaction is important to you and you have experience in customer service and/or contact centers
- You are a talented linguist and conduct customer conversations in German and French (at least level C1), Italian and/or English are an advantage
- Basic knowledge of English is essential for operating our systems
- Your multitasking ability allows you to perform several tasks simultaneously in a technically demanding environment
- Thanks to your convincing personality, you also succeed in selling additional services
- You are flexible in scheduling (shift work with evening and weekend hours) and can cope well with irregular working hours
- A quiet office with a stable Internet connection via LAN cable is mandatory - Laptop with docking station, screen and headset for the home office within Switzerland is provided by Swisscard
Requirements
- Experience in customer service and/or contact center
- Language skills in German and French (at least level C1), Italian and/or English
- Basic knowledge of English
- Multitasking capability
- Convincing personality
- Flexibility in deployment planning
Our offer
- Freedom to contribute your experience and implement your ideas
- Continuous professional and personal development
- Straightforward interaction and mutual support
- Equal opportunities and a working environment in which everyone feels valued in their diversity
- Remote Work
Job details
Training opportunities powered by skillaware.