Payment Transactions Specialist and Assistant Team Leader

About this position

Joining us means becoming part of a team that offers tailored solutions to drive the local economy forward. From private projects to the challenges faced by large companies, we are trusted partners.

What can you expect?

* You will manage the operational activities related to Swiss and international payment transactions, particularly in the areas of investigations, account refunds, and anti-money laundering (AML) in collaboration with our Compliance Department. * You will ensure the smooth and reliable execution of operational processes in these areas. * You will enhance the customer experience through simplified and digitized processes. * You will actively participate in managing projects related to payment transactions. * You will ensure that our services meet high-quality standards while optimizing costs and profitability. * You will serve as the team leader’s deputy and, in the future, succeed them in the role.

What do you bring with you?

* Several years of solid professional experience in a comparable role at a bank in Switzerland. * You have a very good understanding of regulatory requirements in payment transactions as well as the relevant technical fields. * You are proficient in standard Office applications (MS Office) as well as specific systems and applications. * You are an independent, reliable individual with a strong team spirit, a high commitment to quality, and a strong sense of punctuality. * You have excellent communication skills as well as strong organizational and prioritization skills. * You are able to work under pressure and handle multiple tasks simultaneously. * Your native language is French or German; you have very good knowledge of the other language. Knowledge of English is a plus.

We offer you

* A supportive and motivating work environment where your contributions make a difference and decision-making processes are streamlined. * Sustainable and gradual career development, where long-term success is valued. * An employer that not only promotes the values of “solidarity,” “sustainability,” and “regional ties,” but also lives by them. * Attractive compensation and above-average benefits. * Preferential terms on our banking services and much more.