Job offer

Specialist in customer support (compliance)

Hypothekarbank Lenzburg is looking for a customer service specialist in the area of compliance to support the Service Center team and help shape the future of the bank. The position includes tasks such as quality assurance, process optimization and employee training.

Job description

Customer Service Specialist (Compliance) 80 - 100%

Your tasks

  • Quality assurance of submitted internal and external requests
  • Support with administrative activities
  • Optimization of processes to increase efficiency and quality
  • Training of employees in GWG processes (increasing the "first-time-right" rate)

What you bring with you

  • Completed banking training and/or sound experience in the area of compliance
  • High customer orientation and experience with in-depth clarifications in telephone customer contact

Our offer

  • Varied and future-oriented work
  • Innovative, dynamic environment
  • Attractive employment conditions
  • Uncomplicated "you" culture
  • Suitable for returners

Job details

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