Job offer
Customer Master Data Specialist
Rahn+Bodmer Co. is seeking a Customer Master Data Specialist (100%) for its Operations department in Zurich. The position involves maintaining and managing customer data, ensuring compliance with regulatory requirements such as FATCA, and optimizing operational processes.
Tasks
- Updating and Managing Customer Master Data in iWAVO, Including Actions Related to Existing Customer Data
- Review of Documentation for the Automatic Exchange of Information (AAM and CRSA)
- Creation and Management of Documentation for Customer Communication
- Processing changes, corrections, and inquiries regarding customer data in W&V
- Processing of information requests for government agencies, financial institutions, tax advisors, and compliance departments
- Continuity and support for customer service regarding customer communication
- FATCA and Cross-Border
- Checks on Compliance with Instructions
- Risk Assessment of New and Existing Customer Relationships
- Process design and optimization of processes and work steps related to day-to-day operations and involved in customer master data maintenance
- Management and Maintenance of Customer Data in the Management of Names/Designations
- Customer Master Data Maintenance
- Consulting and Support for Customer Service
Requirements
- Native German speaker with good spoken and written English skills
- Theoretical and practical knowledge of GelG, VSB, AIB, FATCA, and cross-border transactions
- Extensive experience with calculus
- Excellent knowledge of MS Office and Avaloq
- Good communication skills
- Negotiation skills and assertiveness
- Communicative, a team player, and able to handle pressure
- Networked, solution-oriented thinking
- Independent and entrepreneurial action with a strong focus on the customer
- Accurate and reliable
We offer
- A family-oriented, entrepreneurial culture
- Modern Working Conditions
- Opportunities for Personal Development
- Short decision-making processes
- Team Spirit in a Trusting Environment
- Interpersonal Relationships and Respectful Behavior
Job details