Recovery specialist (a)

Job description

What you can expect

• You process incoming letters from the bankruptcy and debt enforcement offices and implement debt enforcement measures.
• You will independently manage customer positions with bankruptcy/loss certificates and play an active role in AKB's debt collection business. This also includes the occasional direct exchange with customers and bankruptcy offices on specific issues.
• You will provide information to our customer advisors and other internal departments for questions relating to insolvency proceedings.
• You will sometimes get involved in smaller projects and high-priority topics.

What you bring with you

• You have a commercial qualification or equivalent further training.
• If possible, you have already worked for several years in debt collection, at a financial institution or as a business economist. BGV claims processing (VVG, BVG) or claims processing (EDC) is also an advantage.
• You have the strong communication skills to interact successfully with customers and internal stakeholders.
• With your strong communication skills, you will take the lead in presenting yourself to internal and external stakeholders.

Total remuneration and fringe benefits

• competitive salary
• Further training opportunities
• Discounts on banking transactions and travel money
• Free SBB Half-Fare travelcard