File reviewer

Job Description

The role of the file reviewer involves conducting high-quality periodic and event-driven reviews of client files to ensure compliance with regulatory requirements, internal policies, and industry best practices.

Main Responsibilities

The main tasks include:

• Conducting periodic reviews of trust, corporate, and related entity records in accordance with regulatory requirements and the internal risk-based review framework.
• The role also includes serving as the new business coordinator for the Jersey trust team, which works in collaboration with the head of business development and the relevant client management teams.
• Using skills and experience to demonstrate a clear understanding of the tasks required for the smooth and efficient operation of team responsibilities.

Tasks in detail

The tasks include:

• Perform the role in accordance with procedures, under the supervision and guidance of a supervisor.
• Develop a comprehensive understanding of the activities within one’s area of responsibility and ensure that all necessary activities and measures are carried out in a timely, careful, and accurate manner.
• To assess the adequacy and accuracy of the customer due diligence (CDD/KYC) documentation and ensure compliance with the requirements of the Jersey Financial Services Commission (JFSC).
• Identify, document, and escalate defects, risks, or compliance concerns.
• Ensure that records are accurate, up-to-date, and properly maintained in accordance with internal policies and local regulations.

Skills and experience

The requirements include:

• A strong academic background, including a GCSE or equivalent in English and mathematics at Grade C (Level 4) or higher. A desire to pursue a relevant professional qualification. A willingness to learn about the local financial industry, legislation, and regulatory requirements in the regions where we operate.
• At least 2–3 years of administrative experience.
• Excellent communication skills, with the ability to collaborate with stakeholders across the organization. Strong organizational and interpersonal skills.
• A strong commitment to excellent customer service. The ability to work independently, take responsibility, and be proactive.

Our values

Our values include:

• Responsibility: Taking responsibility for tasks and challenges, as well as striving for continuous improvement.
• Hands-on: Taking the initiative to deliver high-quality results quickly.
• Passion: A dedication to one's work and a commitment to excellence.
• Solution-oriented: Focusing on client results and treating clients fairly while maintaining a risk-aware approach.
• Partnership-oriented: Promoting collaboration and teamwork.