Job offer
Corporate client advisor:in direct bank
Als Firmenkundenbetreuer:in Direktbank bist du für die Betreuung von über 70'000 Firmenkunden und deren Exponenten in allen Basisdienstleistungen verantwortlich. Du bearbeitest Kundenanfragen, erkennst Potenziale und vermittelst zielgerichtet an Beratungsteams.
Job description
Corporate client advisor:in direct bankYour tasks
- Supporting entrepreneurs and SMEs according to their needs in all basic services
- Direkter Kontakt mit Exponenten von KMUs und selbständiges Bearbeiten ihrer Anfragen - telefonisch und digital
- Structured identification and exploitation of potential or targeted referral to the appropriate advisory team
- Providing a quality of service that inspires customers
- Answering internal bank inquiries about your areas of expertise
- Detecting and documenting facts in connection with the fight against money laundering
- Collaboration in the continuous improvement of our processes to increase customer satisfaction
Your profile
- Banking apprenticeship or several years of professional experience
- At least two years of relevant professional experience in finance
- Enthusiasm for telephone and digital customer contact
- High level of orientation and a communicative manner
- Very good written and spoken German, good English skills an advantage
Our offer
- A varied field of activity
- A supportive team culture
- Wide range of development opportunities within the bank
- Long-term prospects in a stable, sustainable environment at one of the safest universal banks in the world
- A centrally located workplace in the lively Kreis 5 district (near Hardbrücke station)
- An attractive overall package consisting of a solid basic salary, variable remuneration and many benefits and perks - from A for pension scheme to Z for zoo tickets
Job details