Job offer

Firm account manager:in direct bank

As a corporate client advisor at Direktbank, you are responsible for providing needs-based support to over 70,000 corporate clients and their exponents in all basic services. You look after entrepreneurs and SMEs, recognize potential and provide a high quality of service.

Job description

Your tasks

  • Team support for entrepreneurs and SMEs according to their needs in all basic services
  • Direct contact with exponents of SMEs and independent processing of their inquiries - by telephone and digitally
  • Structured identification and exploitation of potential or targeted referral to the appropriate advisory team
  • Providing a quality of service that inspires customers
  • Answering internal bank inquiries about your areas of expertise
  • Tasks in conjunction with water damage settlement
  • Collaboration in the continuous improvement of our processes to increase customer satisfaction

Your profile

  • Commercial apprenticeship (preferably in the banking sector) or several years of professional experience in the financial sector
  • Enthusiasm for telephone and digital customer contact
  • Interest in corporate client business
  • High customer orientation and a communicative manner
  • Very good written and spoken German, good English skills an advantage

Our offer

  • A varied field of activity
  • You will be part of a motivated team that supports each other
  • Ideal entry opportunity into the fascinating corporate client business
  • Wide range of development opportunities within the bank
  • A centrally located workplace in the lively Kreis 5 district (near Hardbrücke station) and the option of working from home
  • An attractive overall package with many benefits and perks - from A for pension scheme to Z for zoo tickets

Job details

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