Front-Office Business Manager, Intermediaries, 100% (f, m, d)

Tasks

• Ensuring visibility or change at various levels (e.g., management, VP, and ASM)
• Continuous improvement of our activities (areas rated as "good" are 0; we want more) that have an impact on customers and/or front-line units
• Ensure effective business and segment management to support the local intermediary's managing director
• Focus on various business and segment management tasks to support the Front Business Managers Europe
• Act as a key governance partner for the Head of Segment Management International Workstreams, including support with budget planning, KPI tracking, steering committees, and cross-functional workshops
• Take responsibility for and improve the local implementation of the company's transformation and digitalization agenda to ensure transparency and acceptance among front-line teams and management
• Maintaining the knowledge management system for intermediaries to promote consistency and accessibility of key processes and guidelines

Risk management

• Support in maintaining a healthy control environment by assisting with periodic reviews, including the annual Intermediaries Risk Rating assessment
• Collaborate with Compliance, Legal, and Internal Audit as needed to ensure timely responses to inquiries and compliance with internal policies and external regulations

Your profile

• Strong analytical and problem-solving skills
• Strong interpersonal and communication skills, with proficiency in French and English (additional languages are a plus)
• Bachelor's degree in business administration, finance, or a related field
• 2+ years of experience in private banking and/or the intermediaries business segment