Head of Front KYC Advisory Team, Singapore

Tasks

The tasks include:

• KYC verification and quality management: Establishment of robust KYC verification frameworks in accordance with local regulations and guidelines
• Leading a team of KYC staff who support RMAs in creating source-of-wealth (SOW) and source-of-funds (SOF) narratives
• Supporting front-office management/RMAs by providing guidance and training on KYC requirements
• Risk reporting in appropriate risk and management forums, escalation of identified problems and remediation status
• Contribution to process improvements, projects, initiatives, and knowledge sharing within the onboarding and KYC teams

Employee management and cooperation

Employee management and cooperation include:

• Partner with key stakeholders, including front office, compliance, and onboarding teams, to implement high-quality CDD processes
• Regional knowledge and best practice sharing with HK counterparts
• Educating the front office on KYC standards to promote a culture of risk ownership
• Communicating clear requirements, critical issues, and progress updates to senior management as necessary
• Act as a contact person for 2LOD, internal/external auditors, and supervisory authorities, if necessary

Management and leadership

Management and leadership include:

• Leadership and inspiration of a high-performing team of KYC specialists
• Setting clear goals, implementing performance measurement frameworks, and promoting a culture of risk ownership
• Effective management of team capacity, including recruitment, coaching, and addressing performance issues to maintain strong execution momentum

Requirements

The requirements include:

• Excellent analytical, conceptual, problem-solving, and interpersonal skills, as well as a high degree of flexibility and adaptability to change
• Strong personality with a robust ethical compass and consistency in handling challenging situations

Professional and technical requirements

The professional and technical requirements include:

• University degree or equivalent education in banking and/or finance
• At least 10 years of professional experience in KYC/CDD, AML, compliance, financial crime remediation, including large-scale remediation or enhancement programs
• Strong ability to interact with senior management, build trusted partnerships, provide informed opinions, and present relevant solutions
• Strong technical knowledge of KYC risk assessment, SOW/SOF correlation, and financial crime compliance standards
• Strong people skills with the ability to set and prioritize goals and tasks