Head of Front KYC Advisory Team, Singapore

About the job

Dynamic and experienced leader to strengthen the effectiveness and quality of customer due diligence (CDD) and KYC frameworks. He/she will be responsible for implementing strategic improvements and initiatives in KYC checks to ensure regulatory compliance, operational excellence, and sustainable risk management.

Tasks

The main tasks include:

• Establish KYC verification and quality management frameworks that comply with local regulations and guidelines
• Lead a team of KYC staff who assist client advisors in creating narratives about the source of wealth (SOW) and source of funds (SOF)
• Support front-office management/RM/RAs with training and advice on KYC requirements
• Create risk reports in appropriate risk and management forums, escalate identified issues and the status of remediation
• Contribute to process improvements, projects, initiatives, and knowledge sharing within the onboarding and KYC teams

Employee management and cooperation

The position also includes:

• Collaborate with key stakeholders, including front office, compliance, and onboarding teams, to implement high-quality CDD processes
• Sharing regional knowledge and best practices with HK counterparts
• Educate front office staff about KYC standards and promote a culture of risk ownership
• Communicate clear requirements, critical issues, and progress reports to senior management as necessary

Requirements

The ideal candidates will have:

• Excellent analytical, conceptual, problem-solving, and interpersonal skills, as well as a high degree of flexibility and adaptability to change
• Strong personality with a robust ethical compass and consistency in handling challenging situations
• University degree or equivalent education in banking and/or finance
• At least 10 years of professional experience in KYC/CDD, AML, compliance, financial crime remediation, including large-scale remediation or enhancement programs

We offer

The position offers the opportunity to work in a dynamic and experienced team and to strengthen the effectiveness and quality of customer verification and KYC frameworks.