General Services Employee

Job Description

The General Services Assistant plays a key role in the day-to-day management of logistics and administrative operations at our private banking office in Geneva. This person coordinates shipments, manages inventory, and helps optimize internal processes to ensure a smooth working environment that meets the company’s quality standards.

Main tasks

The main tasks include:

• Shipping and Logistics Management: Monitoring and managing mail shipments (letters, packages, express deliveries, etc.), both domestically and internationally, using platforms such as UPS CampusPost, Swiss Post, etc.
• Inventory and Procurement Management: Ordering and managing supplies for various departments, monitoring inventory levels, and coordinating with suppliers to ensure the continuous availability of necessary materials.
• Maintenance and Facility Management: Monitoring the condition of office spaces, identifying maintenance needs, and coordinating with service providers to resolve issues quickly.
• Administrative Support and Project Management: Coordinating and tracking various projects in collaboration with service providers and internal teams; using tools such as Outlook, Excel, Word, and PowerPoint to organize, plan, and track administrative tasks.
• Comprehensive support and internal support: A wide range of support services within the General Services team, including managing internal communication through tools such as Microsoft Teams and Webex.

Requirements

The requirements for this position include:

• Degree in administration, logistics management, or equivalent.
• Previous experience in a similar role (preferably in the banking sector or at a medium-sized company).
• Significant experience in a similar position in the private banking or wealth management sector, with a deep understanding of the nuances and complexities involved.
• Proficiency with digital tools and collaboration platforms (Outlook, Excel, Teams, etc.).
• Proficiency in postal and logistics management platforms (UPS CampusPost, Swiss Post).
• Ability to quickly adapt to new tools and applications.
• Autonomy, initiative, and the ability to manage priorities.
• Excellent organizational skills and the ability to work under pressure and meet deadlines.
• Team spirit and excellent communication with various internal departments.
• Ability to be flexible and take on various tasks within the General Services Department.
• Fluency in spoken and written English is required.

Our values

Our values include:

• Responsibility: Taking responsibility for tasks and challenges and striving for continuous improvement.
• Hands-on: A proactive approach to delivering high-quality results quickly.
• Passion: Commitment and pursuit of excellence.
• Solution-oriented: Focus on customer results and fair treatment of customers with a risk-aware mindset.
• Partnership-oriented: Promoting collaboration and teamwork, with an entrepreneurial spirit.