Job offer
Généraliste Centre clientèle 60 - 100 %
Here is a brief summary of the job: A Généraliste Centre clientèle (60-100%) is responsible for handling customer inquiries via e-mail, telephone and other communication channels and assists customers in solving problems and questions in the area of finance. The workplace can be in Bienne or Gümlingen, sometimes home office is possible.
Job description
Tasks
- Handling of written inquiries received by e-mail or via our referral portal
- Autonomous processing of customer inquiries and opening of online accounts
- Clarification of questions by telephone with customers, in particular on compliance issues
- Flexible processing in other communication channels as required
Requirements
- Basic commercial training or equivalent professional experience, ideally in the financial sector
- Very good knowledge of French (reading, writing, speaking) and ideally good knowledge of German
- High flexibility in communication in different channels and interaction in different business areas
- Affinity for digital technologies
We offer
No specific benefits or incentives mentioned in the text.Further information
- Further information on this position can be obtained from Ms. Sonja Brechbühl.
Job details
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