Support & Partnerships Manager (m/f/x)

Job description

We are looking for a Gestionnaire Assistance & Partenariats (m/f/x) for 80-100% in Lausanne, Switzerland.

Tasks

- Manage the operational aspects of our Assistance & Travel product (issuing travel certificates, processing claims, and coordinating files with our assistance partner) - Participate in the monitoring and development of existing partnerships with strategic commercial partners - Support our agencies and partners in promoting products and answering their questions - Establish monitoring statistics in collaboration with Product Management - Contribute to the analysis and development of products and partnerships

Requirements

• Vocational training certificate for commercial employees, which must be supplemented by an AFA certification
• Successful first experience in a similar position as an assistance manager
• Native French or German speaker with very good skills in the other language (spoken and written), minimum level B2 to handle files independently
• Proficiency in standard computer tools (MS Office) for managing statistics

We offer

• Un environnement de travail sain dans une entreprise mutualiste labellisée "Meilleur Employeur"
• Multiple social benefits, including flexibility in the organization of work and a large number of employee discounts
• Support for development and training
• Des valeurs humaines centrées sur le bien-être des collaborateurs