Manager of Unclaimed Assets

Tasks

• Intervention when contact between customers and the bank has been severed for various reasons
• Management of returned correspondence: receipt, sorting, recording, research, and tracking of files
• Involvement in customer service (starting with the status of the files)
• Contribution to the creation and updating of the documentation system
• Participation in various projects related to the professional field

Requirements

• EFA Retail Sales Associate (Retail Sector or Equivalent)
• A strong interest in processing and tracking administrative files
• Confidence in interacting with customers, using IT tools, searching for and analyzing information, and applying and complying with procedures and regulatory requirements
• Precise, independent, resilient, and organized personality
• Fluency in French (knowledge of English is a plus)